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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gregory Dotson

October 4, 2024

5  out of  5
rating by Gregory Dotson
"Jason, Beverly and Tiffany were awesome. They made the transition from Nationwide to State Farm a breeze. I highly recommend his agency and State Farm for your insurance needs!!!"
We responded:
"Thank you so much Greg! We are so glad to have you as a customer!"
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Danny Bolden

July 27, 2024

5  out of  5
rating by Danny Bolden
"We have been talking to milli,and she is great. She has been super helpful in getting us not only a good deal, but making sure everything is covered . It's nice to actually talk to someone that is so friendly ."
We responded:
"Thank you so much for the awesome review! Millie is great. We are so excited that she joined our team. "
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Shae

May 8, 2024

5  out of  5
rating by Shae
"Tiffany is a big help and so is Mrs Beverly. I highly recommend them. You can’t beat it"
We responded:
"Shae this review is awesome! Thank you so much for being a loyal customer."
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Debra Dilley

May 6, 2024

5  out of  5
rating by Debra Dilley
"Informative cordial explained everything great experience"
We responded:
"Debra thank you so much for the 5-Star review!!!"
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Jennifer Edmondson

February 6, 2024

1  out of  5
rating by Jennifer Edmondson
"Office said they cannot help they just collect money and we will never return at phone call to us about any matter. We just asked for them to call the claims department and they refused. I been working thru a claim for 2 and a half months that the claims department and asked for Jason to call for 2 days nothing. I have put in a formal complaint with state farm for this agency. I hope Jason knows what is going on. 20 years with Judy Larson never had this issue. I've lost 100s of dollars off work and no one will help or respond. People like this office makes state farm have a bad name. I finally got someone who is trying to help at claims after 23 documented phone calls and weeks of taking time off work to deal with this. They are getting me with the head of the department that handles complaints for the branches in the morning. Why have a local office if you do nothing. Please do not do business with these people. I will be contacting the BBB."
We responded:
"Jennifer I was off today but I am aware of your situation. I know Drew called the claims department yesterday and we asked them to reach out to you directly due to the complexity of the paint on your vehicle. I am sorry that the claims department has not been to your satisfaction. I am also sorry that we have not met your expectations. My team refers all complex long tail claims to claims directly as we are bound as independent contractors to refrain from influencing claims decisions. If you would like for your business to be moved to another agent please let me know and we will oblige."
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wayne R

December 5, 2023

5  out of  5
rating by wayne R
"Had a great experience with Tiffany. She was able to get me substantial savings on my insurance."
We responded:
"Wayne thank you so much for the kind words and d. For trusting us with your Auto Insurance. Tiffany is great and has a great way of making complex insurance simple!"
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Shayla Harris

November 30, 2023

5  out of  5
rating by Shayla Harris
"Tiffany, at State Farm has consistently been very friendly and helpful. She explains things very graciously and patiently every time I need help and clarity on, at times, very confusing policy details. Good customer service is often what retains customers. Based off of her great attitude and patience, I don’t foresee taking my business elsewhere. Thanks Tiffany for representing this company so well."
We responded:
"Shayla, Tiffany is the best at making the complex simple! We are blessed to have her as part of our team. Thank you so much for the kind words and for trusting us as your car insurance company!"
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Glenipsix Choi

September 15, 2023

5  out of  5
rating by Glenipsix Choi
"provided good options to take."
We responded:
"Thank you Mr. Choi for the 5-star review and for trusting us to insurer your car and home."
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Michael Letson

May 7, 2023

1  out of  5
rating by Michael Letson
"Their damage estimates are based of pictures. Why? The best way to underestimate a claim is to not actually look for damage. When the body shop or mechanic finds additional damage, State Farm will fight you over every last dollar. If your estimate is lower than your deductible, they close the claim automatically. Then you have to call the claims department and open a new claim."
We responded:
"Michael I am sorry that you had problems with our corporate claims department. Please call the office on Monday and let us know if there is anything we can do to make your claims experience better."
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Staci Waldrop

April 29, 2023

5  out of  5
rating by Staci Waldrop
"Love Jason and his team. Working with Beverly and Tiffany is always a pleasure!"
We responded:
"Thank you Staci for the kind words and for being a wonderful customer."
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Damion Mclemore

December 9, 2022

5  out of  5
rating by Damion Mclemore
"Great people to work with have a great day"
We responded:
"Thank you Damion for the 5-star review and for being a great customer."
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Anderson Young

December 5, 2022

5  out of  5
rating by Anderson Young
"Employees are so nice and helpful! Tiffany Kowal mainly helps me out. She's respectful, honest, and will explain anything that you would need to know or ask. Thanks, again!"
We responded:
"Thank you Anderson for the kind words! Tiffany is wonderful and she has an excellent way of explaining sometimes complex policy coverages."
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Janet Etheredge

December 3, 2022

3  out of  5
rating by Janet Etheredge
"Love Beverly she understands customer service. Jason needs to learn to not talk down to customers. Rainbows and unicorns really or if you just shut up. Customer service is all that matters in a business."
We responded:
"Thank you Janet"
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Cindy Green

December 3, 2022

5  out of  5
rating by Cindy Green
"I lost my home to fire. Jason Parker and his staff were wonderful during such a difficult process. I would highly recommend State Farm and specifically Jason Parker!"
We responded:
"Thank you so much Cindy for your kind words. I know your loss was devastating and we really appreciate you working with us on the process of getting your life back in order after such a difficult situation."
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Cynthia Smith

December 3, 2022

5  out of  5
rating by Cynthia Smith
"I have always had excellent service with State farm and truly love Miss Beverly at the front desk she knows me when I walk in and that's a comfort it's a family feeling"
We responded:
"Thank you so much for your kind words Cynthia! We appreciate your business!"
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Beverly Hanback

December 2, 2022

5  out of  5
rating by Beverly Hanback
"They are one of the best groups of people to deal with!They take great care of their customers!"
We responded:
"Thank you Beverly for the kind words and for being a great customer."
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Anthony Walker

December 1, 2022

5  out of  5
rating by Anthony Walker
"5 stars in my time of need with a house fire. State Farm took awesome care of me and treated me like somebody instead of a number. Thank you"
We responded:
"Anthony thank you so much for sharing your story and for your great review. We appreciate your business"
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Linda Terry

December 1, 2022

5  out of  5
rating by Linda Terry
"My claim was handled in a timely and professional manner. Very proud to have State Farm as my Insurance Company"
We responded:
"Thank you Linda for the kind words and for allowing us to be your insurance company."
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Sam Hill

December 1, 2022

5  out of  5
rating by Sam Hill
"Absolute best service and great insurance coverage. Honest, helpful, consistent and knowledgeable office staff, they are very polite and prompt."
We responded:
"Sam thank you for allowing us to help you with your insurance needs and thank you for your more than kind words about our awesome team."
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Chris BRITT

December 1, 2022

5  out of  5
rating by Chris BRITT
"Customer 18 years and running and have never had an issue. Mrs. Beverly is the Best! Thanks for everything, Chris Britt"
We responded:
"Thank you Chris for the 5-star review! Beverly is an insurance Rock Star!"
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geniffer terry

December 1, 2022

5  out of  5
rating by geniffer terry
"I have been with State farm a long time, they will help anyway they can they are fast and courteous and they get the job done, and they are fair and they will treat you right."
We responded:
"Thank you Mrs Terry for the awesome review!"
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Jaylee Jaylee

November 30, 2022

5  out of  5
rating by Jaylee Jaylee
"Tiffany was so helpful made everything easily understandable she was very kind and knowledgeable about what she was telling us and made it so easy to get what we needed done"
We responded:
"JahLeesa, thank you so much for allowing us to insure your cars and house and thank you for the kind words & 5-star review!"