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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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May 8, 2024

5  out of  5 rating by Shae
"Tiffany is a big help and so is Mrs Beverly. I highly recommend them. You can’t beat it"
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Debra Dilley

May 6, 2024

5  out of  5 rating by Debra Dilley
"Informative cordial explained everything great experience"
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Jennifer Edmondson

February 6, 2024

1  out of  5 rating by Jennifer Edmondson
"Office said they cannot help they just collect money and we will never return at phone call to us about any matter. We just asked for them to call the claims department and they refused. I been working thru a claim for 2 and a half months that the claims department and asked for Jason to call for 2 days nothing. I have put in a formal complaint with state farm for this agency. I hope Jason knows what is going on. 20 years with Judy Larson never had this issue. I've lost 100s of dollars off work and no one will help or respond. People like this office makes state farm have a bad name. I finally got someone who is trying to help at claims after 23 documented phone calls and weeks of taking time off work to deal with this. They are getting me with the head of the department that handles complaints for the branches in the morning. Why have a local office if you do nothing. Please do not do business with these people. I will be contacting the BBB."
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wayne R

December 5, 2023

5  out of  5 rating by wayne R
"Had a great experience with Tiffany. She was able to get me substantial savings on my insurance."
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Shayla Harris

November 30, 2023

5  out of  5 rating by Shayla Harris
"Tiffany, at State Farm has consistently been very friendly and helpful. She explains things very graciously and patiently every time I need help and clarity on, at times, very confusing policy details. Good customer service is often what retains customers. Based off of her great attitude and patience, I don’t foresee taking my business elsewhere. Thanks Tiffany for representing this company so well."
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Glenipsix Choi

September 15, 2023

5  out of  5 rating by Glenipsix Choi
"provided good options to take."
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Michael Letson

May 7, 2023

1  out of  5 rating by Michael Letson
"Their damage estimates are based of pictures. Why? The best way to underestimate a claim is to not actually look for damage. When the body shop or mechanic finds additional damage, State Farm will fight you over every last dollar. If your estimate is lower than your deductible, they close the claim automatically. Then you have to call the claims department and open a new claim."
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Staci Waldrop

April 29, 2023

5  out of  5 rating by Staci Waldrop
"Love Jason and his team. Working with Beverly and Tiffany is always a pleasure!"
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Damion Mclemore

December 9, 2022

5  out of  5 rating by Damion Mclemore
"Great people to work with have a great day"
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Anderson Young

December 5, 2022

5  out of  5 rating by Anderson Young
"Employees are so nice and helpful! Tiffany Kowal mainly helps me out. She's respectful, honest, and will explain anything that you would need to know or ask. Thanks, again!"
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Janet Etheredge

December 3, 2022

3  out of  5 rating by Janet Etheredge
"Love Beverly she understands customer service. Jason needs to learn to not talk down to customers. Rainbows and unicorns really or if you just shut up. Customer service is all that matters in a business."
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Cindy Green

December 3, 2022

5  out of  5 rating by Cindy Green
"I lost my home to fire. Jason Parker and his staff were wonderful during such a difficult process. I would highly recommend State Farm and specifically Jason Parker!"
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Cynthia Smith

December 3, 2022

5  out of  5 rating by Cynthia Smith
"I have always had excellent service with State farm and truly love Miss Beverly at the front desk she knows me when I walk in and that's a comfort it's a family feeling"
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Beverly Hanback

December 2, 2022

5  out of  5 rating by Beverly Hanback
"They are one of the best groups of people to deal with!They take great care of their customers!"
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Anthony Walker

December 1, 2022

5  out of  5 rating by Anthony Walker
"5 stars in my time of need with a house fire. State Farm took awesome care of me and treated me like somebody instead of a number. Thank you"
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Linda Terry

December 1, 2022

5  out of  5 rating by Linda Terry
"My claim was handled in a timely and professional manner. Very proud to have State Farm as my Insurance Company"
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Sam Hill

December 1, 2022

5  out of  5 rating by Sam Hill
"Absolute best service and great insurance coverage. Honest, helpful, consistent and knowledgeable office staff, they are very polite and prompt."
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December 1, 2022

5  out of  5 rating by Chris BRITT
"Customer 18 years and running and have never had an issue. Mrs. Beverly is the Best! Thanks for everything, Chris Britt"
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geniffer terry

December 1, 2022

5  out of  5 rating by geniffer terry
"I have been with State farm a long time, they will help anyway they can they are fast and courteous and they get the job done, and they are fair and they will treat you right."
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Jaylee Jaylee

November 30, 2022

5  out of  5 rating by Jaylee Jaylee
"Tiffany was so helpful made everything easily understandable she was very kind and knowledgeable about what she was telling us and made it so easy to get what we needed done"